Privacy Policy

Introduction

StoraiVideo helps users create AI-assisted short video scripts, characters, audio, and video assets. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using StoraiVideo.

Information We Collect

We may collect:

• Account information: name, email address, avatar, login provider identifiers, and authentication records.
• User content: prompts, story ideas, scripts, character descriptions, uploaded assets, generated images, audio, videos, and related project data.
• Usage information: pages visited, product actions, credit usage, error logs, device information, IP address, browser type, and operating system.
• Payment information: if paid features are enabled, payment records such as plan, invoice, subscription status, and customer identifiers. We do not store full card numbers.
• Support information: messages and attachments you send when contacting us.

How We Use Information

We use information to:

• Provide, secure, and improve StoraiVideo
• Create and manage your account
• Process AI generation requests and maintain project history
• Track credit balances, usage, and transactions
• Provide support and product notices
• Detect abuse, fraud, security issues, and service errors
• Analyze product performance and user experience

AI and Third-Party Providers

StoraiVideo uses third-party infrastructure and AI providers to operate the service. Your prompts, uploads, and generated content may be sent to providers that perform AI generation, storage, email delivery, analytics, authentication, or payment processing. We only share information needed to provide those services.

Data Retention

We keep information for as long as needed to provide StoraiVideo, meet legal obligations, resolve disputes, prevent abuse, and maintain business records. You may request account deletion from your account settings or by contacting us.

Data Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. No online service can guarantee absolute security.

Your Choices

You may update account information, delete your account where available, unsubscribe from non-essential email, or contact us to request access, correction, or deletion of your information.

Children

StoraiVideo is not intended for children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

Changes

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.

Contact

Questions about this Privacy Policy can be sent to support@storaivideo.com.